As I read the LinkedIn post "Putting Empathy into the World of Global Mobility" I could not help being reminded of how our work here at Plus Relocation (a Global Relocation Management Company - or RMC) is sometimes split between 2 clients with very different needs and goals. We are responsible for both the corporate client and the relocating employee.
In the post, Louise does a great job of spelling out the value of "empathy." It is not only a critical leadership skill, but organizational empathy, when infused into a mobility experience that supports employees relocating abroad, leads to less assignment failure. Not only that, but it also causes greater employee development, higher levels of employee engagement and performance, improved leadership and better retention of talent.
Maybe a bigger pinch of empathy is exactly what is needed in the recipe for increased ROI?
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