05 Jul, 2023 Dust off your "gemba" for a leaner and meaner global mobility program! By Chris Pardo In a post a few years ago, we discussed the idea of leveraging "gemba" with your global mobility program. In How to "go to gemba" in your...
11 Oct, 2022 Is it time to recession-proof your global mobility program? By Chris Pardo Are we currently in a recession? Are we about to be in a recession? Will we have a soft landing where the Fed succeeds at cooling the...
28 Jul, 2021 From burgers to relocations, customer-centric businesses lead the way By Susan Benevides Customer-centric design is critical across industries, including in the world of fast food, where market top dog McDonald’s made a splash...
15 Jun, 2021 Is your solution creating any unintended problems? By Susan Benevides Plastic spoons are great — until they end up in a landfill. As Dr. Elizabeth Segran recently writes for Fast Company, the plastic spoon...
22 Feb, 2021 Missions to Mars demonstrate the power of Perseverance — and design thinking By Susan Benevides Before 1976, the idea of landing a spacecraft on Mars was just that — an idea. That changed on July 20 of that year, when NASA’s Viking 1...
19 Jan, 2021 What “15-minute cities” can teach us in mobility By Susan Benevides For as long as urban sprawl has been an issue, there’s been a countermovement to make city centers more compact, walkable and accessible....
03 Nov, 2020 What cars can teach us about designing for the future By Susan Benevides Ever since the Ford Model T debuted in 1908, we’ve had a pretty good idea of what the frame (or chassis, in automotive terms) looks like:...
09 Oct, 2020 It’s time to make sense of “sensemaking” By Susan Benevides What words do you usually use to describe a successful business leader? Confident? Driven? Strategic? How about “sensemaker?” That last...
06 Feb, 2020 Designing a more productive meeting By Susan Benevides If it feels like you’re always in meetings, it’s because you probably are: Employees attend an average of 62 meetings per month, and...
20 Sep, 2018 Are you applying the power of design thinking? By Anonymous The term "design thinking" may seem like rocket science and fancy words, but it's how we run our business, build strong long-term client...
31 May, 2018 Straight out of Worldwide ERC® - Leadership Unplugged By Chris Pardo While attending the Americas Mobility Conference May 16-18, Susan Schneider, CEO of Plus was interviewed by Peggy Smith, President and...
29 Jun, 2017 The experience engine: How firms are creating employee experiences to attract top talent By Joe Benevides Consider these stats and comments related to talent: 80% of turnover is due to bad hiring decisions that most often stem from the wrong...