The idea for Elo technology started on a napkin during a business trip. As I was looking over the way mobility companies worked with clients and relocating employees, it became clear that something was missing. They each needed a community that made them feel comfortable asking questions, connected to their move team, and aware of everything happening in their mobility program.
And Elo technology was born.
Now, as we celebrate the one-year anniversary of its launch, I am thrilled with not only the platform itself, but with the response we have received from clients, relocating employees, and partners. For me, it has been a true pleasure to witness the development of this technology since that scribbled-on napkin.
As a result of an incredible development team made up of positions across the company, it has grown into a game-changing software for the entire relocation industry. It’s common for really big ideas like this to never come to fruition, or, when they do, they aren’t quite what you envisioned. With Elo technology, it has become bigger and better than I originally imagined. And, what’s better, it is still improving every day.
For companies like Plus Relocation, creating a centralized community has not only created operational efficiencies but also boosted sales. Since April 2015, when it brought on the Salesforce Community Cloud, the relocation services company has experienced a 50% increase in sales conversion rates for new customers. The moving services consultancy went live with a self-service community for employees to manage their own moves (Elo Assist) in April 2015, and a client community for HR workers handling the move for employees (Elo for Mobility Teams) launched in November 2015.