Making servant leadership work

Vision and direction form a significant aspect of servant leadership. The fact that vision and plans come from the top of a hierarchy does not mean that other members cannot participate in forming the organization’s vision. It is argued that once people know where they are heading, the servant leader should turn the pyramid hierarchy upside down by serving others and helping them implement the vision. Key leadership skills of servant leaders include the ability to open lines of communication to all members, listen to comments of others, use persuasions rather than positional authority, and conceptualize organization vision while balancing day-to-day focus.