Employee experience (EX) isn't new to us at Plus. We've been focusing on EX and the relocation journey for many years and in fact, we've completely re-engineered how we deliver "the experience" to our clients and their relocating talent. It doesn't surprise us that 2018 has been named by Forbes as the year of the employee experience however, the question we would pose is...are you ready?
We've created a few white papers on the topic, head over to our website and check them out. I'd like to hear how you may be preparing your programme to incorporate EX.
Now that according to Gartner more than 90% of businesses compete primarily on the basis of customer experience (CX), it’s no longer enough to make CX a corporate priority. The next competitive frontier is employee experience (EX) and the signs indicate so strongly that EX will become the next priority for organizations that I’m calling 2018 The Year of Employee Experience.