The term "design thinking" may seem like rocket science and fancy words, but it's how we run our business, build strong long-term client and supply partner relationships and crucially, deliver a delightful experience to those we help to relocate around the world. 

If you've never heard the term or the concept, here's a great article from HBR to get you up-to-speed. You may even begin to re-think your global mobility policies and practices after digging into the subject. Using design thinking, you can make tangible improvements to processes, as well as your internal customer experience. 

If you get a taste for it, check out our white paper titled, The Happy Customer Equation to see how can take action now with your own mobility programme!