AI that supports global mobility?

AI has gotten a lot of attention in the news lately, with a lot of contemplation and speculation on how it will change the workplace. The popular AI language model ChatGPT has dominated the conversation, but some of its variants are also shaking things up in many organizations. A notable addition is TalentGPT, the world's first generative AI for HR! Beamery explains that TalentGPT delivers personalized experiences for managers, recruiters, candidates, and employees and will transform every talent acquisition and talent management experience with generative AI.

So is "TalentMobilityGPT" just around the corner? If so, what impact might it have on the global mobility function?

Let's start with considering what TalentGPT has been created to do for HR. First, it can personalize insights and recommendations and generate content that adapts to changing customer requirements in real time. That means new job descriptions, skill analyses, and capabilities assessments for high performs can be automated. 

We know already that ChatGPT can screen resumes and even conduct initial interviews. ChatGPT can also assist in identifying top performers and providing personalized development plans for employees to help them achieve their career goals. 

AI tools are also designing and leading personalized training programs for employees based on their skills, interests and learning styles. ChatGPT can also provide feedback on employee performance, suggest improvements, and create custom training modules to address specific skills gaps. As for TalentGPT, per HR Grapevine, "It will not only provide career recommendations to employees – it will also guide them based on the skills they have today, and where they need to develop to find their next promotion." That sounds like good coaching advice based on real metrics!

A few additional capabilities that AI tools can offer to HR:

• GPT tools can help HR engage employees by facilitating communication, answering common HR-related questions, and providing regular feedback on employee engagement surveys.
• They can also help HR managers understand employee sentiment and take actions to improve it.
• AI can analyze HR data to identify trends, predict future trends, and generate reports. 
• AI can help HR managers make data-driven decisions by providing insights into employee turnover, productivity, and other key metrics.

In summary - skills assessment, succession planning, talent mapping, job matching, and career development are all areas that AI tools can have a major impact in supporting. Ideal outcomes include a range of benefits for HR, like increased efficiency, better decision-making, and improved employee engagement and retention.

Knowing all of of this, there are a number of potential mobility applications for AI, both in current iterations like ChatGPT and TalentGPT, as well as for future tools like a mobility-specific AI model.  Some of these applications include:

1. Benchmarking specific policies and making policy recommendations based on desired outcomes
2. Writing new policies or revising old policies 
3. Drafting letters of understanding based on employee situations
4. Creating customized cost estimates and improved accrual reports
5. Providing quick and easy answers for relocation-specific questions
6. Responding to employee feedback and service escalations in real-time. AI-powered chatbots could already provide real-time support to candidates during the relocation and expatriate assignment process. They could answer questions about visa requirements, housing, healthcare, and other important information.
7. Customizing screenings, assessments, and coaching programs for expatriates (and family members) to make them more successful on assignment (including language and cultural training, location overviews, schooling recommendations, etc.)
8. Creating detailed overviews of host and destination locations customized to the unique needs and interests of employees
9. Helping employees understand and select benefits from core/flex and customized policy options
10. Providing more insightful reporting on supplier services
11. Predicting the likelihood of a successful relocation or expatriate assignment, based on factors such as the candidate's qualifications, past experience, cultural fit, and language skills
12. Improving mobility team visibility into the ROI of specific moves or assignments

With such a new technology, it's always hard to see how things will change as it becomes more integrated into our current processes. However, there's a lot of potential for using AI as a support tool for relocating employees, mobility programs, and global reporting. Let us know where you think AI could have the greatest impact on your program!